Executive Diamond Services is a full service jeweller that can accommodate all aspects of owning a piece of jewellery. Most jewellery should be maintained and repaired at some point in the pieces lifetime; your item of jewellery will then be meticulously checked by our highly skilled repair specialists and any issues or recommendations we think are relevant will be discussed directly with you before any work is done.
We will only ever do the work you ask us to do and if for any reason we believe that the repair should not be done or may cause further damage to an item we will of course advise you of this.
Dependent on the type of repair and the complexity of the request will dictate the time for the repair; this will also be discussed once your item has been thoroughly checked. For most simple repairs we usually aim to return all items within 10-14 working days.
The cost for repairs can greatly dependent on what work needs to be undertaken, however, we will always try and give an estimate of the cost when the repair is received. If this is not possible we will contact you after further examination either by telephone or email to advise you of the estimated cost.
